Bank Updates
PRESIDENT'S MESSAGE
Tom Traficanti, President and CEO
I’d like to wish everyone a Happy Holiday and a joyous New Year! We are sincerely thankful to have such wonderful customers and friends like you who contributed to our successful 2024. Our northern Nevada economy continues to perform well, and we’re looking forward to providing you our very best community banking service in 2025.
While I hate to put on my Grinch hat this time of year, I want to remind everyone to be vigilant to protect yourself from an on-going threat: Frauds and Scams. Below is a link to an informative article from the Federal Trade Commission (FTC). It’s a quick read and a good overview of ways to protect ourselves from phishing scammers.
https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams
Having safe communication with your trusted contacts and advisors is necessary. Unfortunately, we live in a world with increasing threats from criminals or fraudsters who cleverly pose as someone we believe we can trust. As your bank, we may contact you by phone or email with important information. Like all your trusted contacts today, we will never ask for your bank password, PIN or passcode. If the contact seems suspicious, hang up and call the person directly with the phone number you have for them (or obtain the number from the company website). If you have any concerns about someone from the bank contacting you, please call one of our branches directly or feel free to come visit us in person.
For your reference, below is a list of our local branches and the direct phone number for each branch.
Reno Main Branch, Reno (Lending and Administration) 775.348.1000
7th Street & Keystone Branch, Reno 775.348.1007
Carson City 775.881.1111
Corporate Blvd & Mill St, Reno 775.284.1000
Damonte Parkway, Reno 775.852.2755
Gardnerville/Minden 775.783.0473
Spanish Springs, Sparks 775.626.9050
Again, Happy Holidays and thank you for your banking relationship. Please let us know if we can be of service.
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System Updates
Mobile Banking Customers
The app is available to online banking customers in the Apple Store and Google Play.
With our app, you can bank 24/7 from your smart phone or tablet.
Features Include:
- 24/7 access to account information
- Pay bills and people
- Transfer Funds
- View alerts
- Deposit checks
For the mobile app remember, to search using Heritage Bank NV. Heritage Bank of Nevada also has a Mortgage app if you are interested in applying for a mortgage. When downloading the mobile app please make sure it does not say Mortgage. The apps are available for Apple or Android smart phones or tablets.
Mobile App - Heritage Bank NV | Heritage Bank Mortgage App |
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